FAQ
What is the best way to contact you?
We are an internet based company. The best way to contact us is by email eldesigncompany@gmail.com
What is your return/exchange policy for clothing?
If you are not 100% satisfied with your product, return your original purchase within 14 days of receiving your order for an exchange or refund of the product price. If you are unhappy with your purchase we will work with you to refund or exchange for a satisfying experience. Customer satisfaction is top priority for us. Customer must pay return shipping for a refund or exchange.
When will my items ship?
We strive to ship all items ASAP. We are a small shop and don't hold too much inventory, we print as inventory needs it.
Our Standard Shipping Terms:
Most orders ship within 5-7 business days however we ask that you please allow up to 8 business days for estimated shipping date. We ship orders via USPS and sometimes things happen which are out of our hands. Please contact us if anything else and we will do our best to accommodate.